Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
8.5
Location
10.0
Service
9.0
Dining
7.5
Guest reviews
8.6/10
based on 2 reviews
8.2
8.2/10based on 280 reviews
Matt
United States,
October
2023
8.8/10
Upon arriving, I found the hotel to be a cozy spot with traditional Japanese-style rooms, but it was a bit chilly initially. The bedroom upstairs was perfect for relaxing and sleeping comfortably. The service was prompt and helpful, especially with local restaurant recommendations, although there was a mix-up with the taxi booking. The location was extraordinary, right next to a beautiful temple and conveniently close to many attractions in Kyoto.
Rooms
8.0
The rooms were in the traditional Japanese style, cozy, and comfortable.
Service
9.0
The staff was friendly and quick to assist with local recommendations.
Location
10.0
The hotel's location was extraordinary, situated next to a beautiful temple and offering easy access to major attractions in Kyoto.
Dining
8.0
I enjoyed the local products offered for dining, especially the onsen experience.
Facilities
9.0
The hotel facilities, including the onsen, were enjoyable and well-maintained.
Jay
United States,
September
2023
8.4/10
I absolutely loved my stay at this hotel! The rooms were spacious and well-designed, making it perfect for both relaxing and enjoying the view of the garden. The service was top-notch, with the staff being incredibly friendly and helpful. The location was ideal, situated in the beautiful Higashiyama district, close to major attractions and dining options. However, the dining experience was a bit limited, and the facilities, while adequate, could use some updates.
Rooms
9.0
The living cum bedroom overlooking the garden was great for eating and relaxing, with a comfy bedroom upstairs and two big beds. The tatami on the mezzanine floor added a traditional touch to the spacious room.
Service
9.0
The staff was quick to respond and provided excellent local restaurant recommendations. They were friendly and accommodating, making my stay even more enjoyable.
Location
10.0
The hotel's location in the south-west quarter of Kyoto was fantastic for exploring Higashiyama and visiting nearby sights like Gion. The proximity to transport options and popular shrines made it very convenient.
Dining
7.0
The dining options, with an onsen and Bernese fries, were enjoyable but somewhat limited. It would be great to see a wider variety of choices.
Facilities
7.0
The facilities were decent, but there is room for improvement and modernization to enhance the overall guest experience.